Live Rate Shipping: shipping cost will be calculated at check out and will vary based on how many items the order has.

USPS shipping options:

-USPS Ground Advantage (arrives between 2-5 business days)

-USPS Priority Mail (arrives between 1-3 business days)

-USPS Priority Mail Express (arrives between 1-2 business days)

Please allow 2-5 business days for your order to be processed before shipment. 

All orders will be shipped once a week on Wednesday, unless otherwise specified.

Holiday Policy: If an order is meant to arrive by Christmas, please ensure that it is ordered BEFORE or BY December 10th. This gives enough time for the holiday rush and makes sure that the package will arrive in time. Orders will be shipped by December 16th at the latest, or before.

If you want to ensure a purchase will arrive by a specific date, please order it 10-14 days before the date you want it to arrive for (this allows for both processing and shipping times, but may be shorter depending). Feel free to put a message in the 'Order Notes' box at check out about the date and I will try my best to make sure it arrives on time.

For customer support or questions, please don't hesitate to reach out. Contact me at curiositykilledthecowboy@gmail.com

If you are unhappy with your purchase, for any reason, don't hesitate to reach out and I will be happy to return or exchange the product within 14-60 days of purchase for a full refund or an exchange for a similar priced item.

To make a return:

-Items must be completely undamaged and show no signs of wear

-Keychains must still have the protective plastic on both sides of the acrylic charm

-You must have a receipt or proof of purchase (ex. confirmation email)

Any items that are bought on sale are not eligible for returns or exchanges.

To return the product, send it back to 162 Birch Creek Terrace, Pleasanton CA, 94566 via USPS or other shipping providers. A confirmation email will be sent once the item(s) is received. Customers are responsible for all shipping fees related to the returning of or exchanging of products.

If you are exchanging an item, the new one will be sent out once the returned one is received.

If you are simply returning an item, a refund will be issued once the returned order is received.

For customer support or questions, please don't hesitate to reach out. Contact me at curiositykilledthecowboy@gmail.com